FAQ

What type of safety screening is done on staffed caregivers?

Our caregivers undergo a professional background check and drug sceening. To make sure you and your family have peace of mind on who is caring for your loved ones. 

Can I change the schedule of care if needed?

Yes, we understand that needs may change, and we are able to adjust the care schedule to accommodate our clients needs. Please reach out to the team regarding the change needing to be made and we will do our best to reschedule based on your needs. 

How do you match caregivers with clients?

We carefully assess the needs and preferences of each client to ensure a personalized and compatible caregiver match.

Are you a licensed & insured company?

Yes! When it comes to caring for others it's important to be official! We are a licensed company through the state of Utah and verification can be found on the states business verification search page under our business name. 

We are also fully insured to protect our clients & employees to the fullest. 

What are your rates?

We take pride in making sure we provide the best service and also some of the best prices. Rates do vary depending on the type of services on ones care plan and the length of which they are requesting services. If you email us we will get right back to you with a much more detailed price range on your specific needs. 

For a general range, the state of Utah provides an average of local home care costs. With those averages we have been able to lower our hourly rates to better accommodate with our clients and give you some of the best rates against local competitors. 

Are your caregivers CNAs?

Most of our caregivers are certified CNAs, yes! But we do employ some amazing caregivers who are not CNA certified. These individuals are thoroughly trained with matched skills and have many years of experience in this field. Also to note- the state of Utah does not require a licensed CNA for in home caregiving. All employees are first aid certified. 

Do you take insurance?

Long Term Care (LTC) insurance plans cover home care services , yes!